We have been asked by Liverpool City Council to gather feedback about the Carers Voucher Scheme. The Council will use this feedback to make decisions about how this service is run and whether any changes or improvements are needed.
The surveys are anonymous but there is a section to give your name and contact details if you are happy for us to contact you for a further discussion.
Please be assured that any feedback you give will be in the strictest confidence and will be anonymised before being included in our report to the Council. Any identifiable information that you provide to us will be securely destroyed at the end of this engagement exercise. Feel free to be as honest and open as you like with your feedback.
If you have any questions, or if you would like to complete the survey over the phone with one of our team, then please give us a call on 0300 77 77 007. It’s a local rate call but we’re happy to call you back. We are available from 9am to 5pm, Monday to Friday. Outside of normal office hours please leave a message and we will get back to you at a convenient time.
If you are unable to use the phone then we may be able to arrange a face to face appointment with you to go through the survey. If this is the case then please email us at email@example.com or write to us at:
Healthwatch Liverpool4th Floor LCVS Building 151 Dale Street Liverpool L2 2AH
The online survey should take between 5 and 15 minutes to complete, depending on how much you want to write.
Click the 'Next' button below to start the online survey.