Usability and User Satisfaction Evaluation of CU E-Exam Platform
The objective of this questionnaire is to evaluate the usability and user satisfaction of the Covenant University E-Exam Platform
A. Identify Yourself *
CU Non Teaching Staff
CU Faculty Staff
Returning Student (200 level Above)
Fresher (100 Level)
.
1. Overall, I am satisfied with how easy it is to use CU E-exam
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
2. It was simple to use CU E-exam
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
3. I could effectively complete the tasks and scenarios using CU E-exam.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
4 I was able to complete the tasks and scenarios quickly using CU E-exam.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
5. I was able to efficiently complete the tasks and scenarios using CU E-exam.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
6. I felt comfortable using CU E-exam.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
7. It was easy to learn to use CU E-exam.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
8. I believe conducting examination on the CU E-exam platform is effective and efficient.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
9. CU E-exam Software gave error messages that clearly told me how to fix problems.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
10. Whenever I made a mistake using CU E-exam, I could recover easily and quickly
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
11. The information (such as on-line help, on-screen messages and other documentation) provided with CU E-exam was clear.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
12. It was easy to find the information I needed
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
13. The information provided for CU E-exam was easy to understand
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
14. The information was effective in helping me complete the tasks and scenarios.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
15. The organization of information on the CU E-exam screens was clear.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
16. The interface of CU E-exam was pleasant.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
17. I liked using the interface of CU E-exam.
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
18. The CU E-exam has all the functions and capabilities I expect it to have *
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
19. Overall, I am satisfied with CU E-exam. *
Strongly Disagree
Weakly Disagree
Disagree
undecided
Agree
Weakly Agree
Strongly Agree
.
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