NSHS Technology Help
HELP! My computer doesn't work and I don't know what to do . . .
PASSWORD HELP: Students can check on forgotten passwords (
) OR ask ANY teacher to help 'unlock' or 'reset' your password. Teachers can use the FWISD Employee page
to reset faculty/staff passwords.
TECH HELP: People experiencing OTHER problems, please fill out this form and submit a working phone number for texts. Please provide a contact that you will check/read/answer. Tech support will be available in the library 3rd and 7th periods.
Tech Committee will respond to form entries via text or email within 24 hours. Safety guidelines limit the number of people at a time receiving aid in the portable. The form lets us know which Steers need help and to track requests by date and time for classroom support. It also allows us to set appointments.
Contact Email/Phone #
Student Last Name
Student First Name
Student ID Number
Student Grade Level
Virtual or Campus Based?
Virtual Learning only
Cohort A - Maroon
Cohort B - White
Appointment Time Preference (passes given to class whether in person or virtual)
8:25 - 9:25
10:10 - 11:10
12:30 - 1:30
2:05 - 3:05
No time works? Explain the situation in 'something special' space.
What kind of device do you have issues with?
What seems to be the problem?
I was never issued a computer
I need a hotspot
Hotspot: lights don't show green (Loss of signal or used all data. Next month will reload.)
Hotspot: physical damage to case/cord
Lost/Stolen MUST be reported to your AP; go here-- https://www.fwisd.org/Page/17188
Monitor/Screen: hinges loose or split
Monitor/Screen: black stripes or shapes
Physical damage: camera/microphone
Physical damage: hinges and case
Physical damage: missing or nonfunctional keys
Power: won't turn on
Power: will not work without charger
Software: can't login to computer (see password help above)
Software: can't open app/textbook (Use Let's Talk https://www.fwisd.org/Page/23935)
Something special on your mind? Did you not see an appropriate choice above? Tell us.
FWISD Damage and Repair Fees
Send me a copy of my responses.
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This form was created inside of Fort Worth ISD.