OpenStack Persona Interview
Introduction
- We are the OpenStack User Experience team, representing many companies involved in cloud

- We are interested in interview you to better understand our customers

- Your individual data will be confidential, but we will release the results in aggregate to the community
Name
Your answer
Which cloud services do you use? (Feedback on cloud services used)
Your answer
Your answer
Do you use these personally, professionally or both?
Years of experience
Your answer
Prequestions
get these from screening survey or ask quickly at the beginning
What is your job title?
Your answer
Which cloud services do you use?
If using OpenStack, do you use Horizon as the user portal? If so, to what extent have you customized Horizon to suit your needs? If not, what do you use?
Your answer
Other
Your answer
Describe you and your cloud / infrastructure environment
Responsibilities?
Your answer
Years in current position?
Your answer
Your environment?
Your answer
How do you and your company use the cloud?
Your answer
Users? Access level for each type of user?
Your answer
Self-service or administrator provisioned?
Your answer
The process of deploying a typical VM or service
Your answer
Your Work Environment
Please describe your office work environment
Your answer
Please describe your remote work environments
Your answer
Please describe your mobile work environment
Your answer
Your Tools
Primary tools: e.g. management, orchestration, provisioning, configuration, monitoring
Your answer
UI Preference: GUI, CLI, API, other)? When do you use each?
Your answer
How frequently do you log into the cloud application?
Your answer
Your Tasks
What are the key responsibilities that you need to perform related to the cloud and how often
Your answer
Are you a contributor to OpenStack or any other cloud related products? Part-time? Full-time?
Your answer
What do you like best about your job? What motivates you to go to work every day?
Your answer
Your Team
Team members? What do they do and how does their job differ?
Your answer
Your challenges?
What keeps you up at night? OR What is your biggest pain point or frustration?
Your answer
How well does your cloud environment support your needs?
Your answer
Can you tell us about a problem or challenging situation with OpenStack that you recently encountered? How did you solve it?
Your answer
If you could change anything about OpenStack or your current environment, what would it be?
Your answer
The Future
How has cloud technology changed your job
Your answer
What would you like your job to be like in 5 years?
Your answer
Is there anything else you feel I should know that wasn't already discussed?
Your answer
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