For specific Twilio products, carrier registration and approval may be required. Please complete the following details to allow Twilio to obtain the necessary approval for your company and usage.

  • A single form submission can be utilized for multiple products, countries and carriers.
  • If you are an ISV reselling this service to your customers, you are required to submit this form for each of your customers using the service.
  • A single form submission can be utilized for multiple products, countries and carriers.

You may not know the answer to every question; please answer the best you can, submit, and we’ll work with you to complete

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Twilio Account SID
Which Twilio SID should we enable, if not created yet please leave blank
Twilio Product
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Interested Countries
Is this for an initial proof of concept (POC)?
Company Legal Name
Company Address
Tax ID or Registration Number
Company Description
Brief description of your business
Company Website
Data Access/Stored Location
Will data/results from Twilio be stored, transferred and/or accessed by or on behalf of Company at, in or through an overseas location, i.e. outside the country of residence of the data source/mobile carrier?
Website URL or Application Name
Terms & Conditions URL
Privacy Policy URL
Usage Description
Brief description of how Twilio data will be used (registration flow, login flow, transaction flow, password reset).  If used in multiple flows, please note each one.
User Experience
Describe where user (1) agrees to disclosures, (2) where mobile user is collected, (3) when is Twilio API request made for data for each use case. Screen shots are required and can be email to:
Disclosure/Consent Location
(URL or screen capture)
Disclosure/Consent Statement(s)
If the legal basis for processing is legitimate interest, has the appropriate balance test been completed? (ensuring that EU GDPR regulations are met)
Clear selection
First Name
Last Name
Email Address
We will use the information you provide consistent with our privacy policy (
Thank you for your submission!
Please allow 2-4 weeks for carrier approval and enablement on your SID. Please contact us at with any questions or concerns.
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