Investigating Missing Pre-Order/Special Edition Perks
**IMPORTANT** Please restart your console and load into the game to check before reporting an issue on this form. The items being sent to you depends on a new sign-in. If you have done this and are still missing items or currency, please fill out the form below.

This will allow us to investigate your profile and help us pinpoint why they are not be properly awarded.
What is your full account username? *
What platform are you playing on? *
Did you purchase your Special Edition from your game store (Epic Game Store, Xbox Store, PlayStation Store) or redeem it using a key/voucher?
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When did you buy the Special Edition? Please provide an exact date if possible. *
If you pre-ordered the game: are you also missing the pre-order Zweihander? *
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