Customer Survey
Dear Valued Customer,

Thank you for giving us the opportunity to better serve you. Please help us by taking a few minutes to tell us about the overall service that you have received so far. All information is confidential unless otherwise instructed. I personally read every survey and appreciate you for taking time out of your day. Thank you for your business.

Sincerely,
Matt Derrick, CEO
What Products do you currently use (Check all that apply)?
How often do you typically use the product?
Clear selection
How did each attribute perform?
Miserably
Somewhat Satisfactory
Very Satisfactory
Overall quality and value
Purchase experience
Installation
Training
User experience
After purchase service (warranty, repair, support, etc.)
Return on investment
Clear selection
How important is the performance on each of these attributes?
Not Important
Somewhat Important
Important
Overall quality and value
Purchase experience
Installation
Training
User experience
After purchase service (warranty, repair, support, etc.)
Return on investment
Clear selection
Overall, how satisfied are you with your solutions provided by 5D?
Clear selection
If you contacted 5D Solutions Inc. service, have all problems been resolved to your complete satisfaction?
Clear selection
Based on your awareness of Topcon products, is it better, the same, or worse than other brands of Lasers and GNSS equipment?
Clear selection
Please share with us a few things that Topcon and/or 5D Solutions Inc. should do better.
Based on your experience with Topcon, how likely are you to buy Topcon again?
Clear selection
Based on your experience with 5D Solutions Inc., would you recommend 5D to a friend?
Clear selection
Would you like to share any additional comments or experiences about Topcon and/or 5D Solutions Inc. Are there any products or services we should add to our solutions? What can we do to meet your business’s needs?
Name / Company (optional)
Email (optional)
Testimonial (optional)
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