Quality Control Standards
Drive Thru
Person completing form
Alaina
Jillian
Allie
Ryan
Tori
Amelia
Drive Thru menu boards/speakers clean
Complete
DT Lane does not have trash/cigarettes on ground
Complete
DT Window area clean
Complete
DT Window is closed when no cars in are queue
Complete
DT Trash can is not overflowing
Complete
DT Menu boards in good repair
Complete
Dumpster/Trash Area
Dumpster area with trash only in container
Complete
Dumpster area doors remained closed
Complete
Entrance and Patio of the Store
Doors/Windows Clean
Complete
Exterior door is not left open without air curtain operating
Complete
Sidewalk/patio have no recent spills
Complete
Sidewalk/patio doesn't have trash on the ground
Complete
Trash can not overflowing
Complete
Tables/chairs are clean and in good repair
Complete
Planters are clean and in good repair
Complete
Umbrellas clean and in good repair; locked in to place
Complete
Building awnings/soffit in good condition/not weathered
Complete
Exterior walls in good repair
Complete
Landscaping clean and in good condition
Complete
Cafe: Entrance and Customer
Walk off mat clean
Complete
Walk off mat in good repair
Complete
Door threshold is clean
Complete
Doors are in good repair and rodent proof
Complete
No smoking signs posted at all customer entrances
Complete
Cafe ledges clean and windows are clean
Complete
Cafe Ceiling/Ducting/Lighting/Vents are clean
Complete
Lights are not out or missing
Complete
No dust build up/splatter on ceiling/vents/lighting
Complete
Cafe chairs/tables/lamps clean and in good repair
Complete
Cafe floor fixtures are clean
Complete
Cafe retail shelving clean
Complete
Retail shelving not damaged
Complete
Food
Retail packaged coffee within code date
Complete
Ambient pre-packaged RTE food within code date
Complete
Restrooms
Restroom fixtures clean (Hand sinks/faucets/toilet/mirror/air fresheners/handrails/baby changing table)
Complete
Restroom faucets/drain pipes are not dripping/secure/free of damage/scald guard present
Complete
Approved soap/paper towel dispensers properly stocked and working
Complete
Hand washing signs are present at hand sinks
Complete
Hand sinks have warm water (100-120degrees F)
Complete
Restroom fixtures are in good repair and free of graffiti (Hand sink/faucet/toilet/mirror/baby changing table/door)
Complete
Paper towl/soap/toilet paper dispensers/sconce shade/garbage cans in good repair and free of graffiti
Complete
Toilet tissue is loaded into the dispenser and not available to customers outside of the dispenser
Complete
No odor present
Complete
Food/Food contact equipment not stored in restroom
Complete
Floors/Walls/Ceilings
Floors are free of excessive crumbs/trash/debris
Complete
Floors are free of dark encrusted buildup
Complete
Floors/Cove Molding/Concrete in good repair
Complete
Trash cans not overflowing
Complete
Ceiling is free of water damage and chipped paint/paint repair color matches
Complete
Condiment Bar
Condiment bar is free of excessive spills
Complete
No build up under napkin holders/in trash cabinet/under trash ring/under sugar/sweetener pack container
Complete
No encrusted buildup in sugar/sweetener pack container
Complete
Condiment/stir stick containers clean
Complete
Cabinet with trash can is clean
Complete
Smallwares
Condiment bar carafe labels are not peeling/worn/not readable
Complete
Condiment bar carafes not visibly dirty
Complete
Condiment bar carafes are not chipped/scratched/dented or otherwise damaged
Complete
Condiment bar carafes do not have adhesive buildup
Complete
Food
Food contact items properly stored
Complete
All carafes are below 41degrees
Complete
General Food Safety
Ambient pre-packaged RTE food within code date at the POS
Complete
All products within the pastry case have signage
Complete
Allergen signage present in pastry case
Complete
Warming display sticker present For Display Only
Complete
Non-PHF RTD within code date
Complete
Sandwiches/Boxes/Salads/Fruit Cups/Yogurt Parfaits within expiration date
Complete
Product is not stored over front vents in the RTD&E case
Complete
Stored multi-day pastries dated and within code date
Complete
Food items stored protected, approved food covering used
Complete
Butter/cream cheese are not stored at room temperature
Complete
Potentially hazardous samples are actively sampled and not left at room temperature
Complete
No product above 41degrees in RTD&E case
Complete
Equipment and Smallwares
Pastry tongs are free of multiple dried on product build up
Complete
In use tongs stored in a clean designated container
Complete
External rear grill area (vent/condenser coils) and filter cover clean/free of dust
Complete
No damaged shelves, broken pieces
Complete
Internal lighting working in case
Complete
Pastry cart clean/free of dust
Complete
Baskets on front of pastry case are clean and free of crumbs
Complete
Thermocouple present in the store/working/in good repair/calibrated
Complete
Top portion of the pastry case clean and free of crumbs
Complete
Floors/Walls/Ceilings
Floors are free of excessive crumbs/trash/debris (including under refrigerators and cabinetry)
Complete
Floors are free of dark encrusted buildup (including under refrigerators and cabinetry)
Complete
Floors/cove molding/concrete in good repair
Complete
Trash/Recycling/compost cans not overflowing
Complete
Cabinet doors/drawers/hinges/facings/handles in good repair
Complete
Cabinets are free of water damage/ rot and no bare wood exposed
Complete
Cabinets and drawers clean
Complete
Countertops (including under equipment) clean
Complete
Countertops have no peeling stickers/adhesive residue on counter
Complete
Countertops sealed to wall/splash guard juncture/horizontal gaps
Complete
Countertops not excessively worn/damaged/pitted and facings in good repair
Complete
Signage Clean
Complete
Walls Clean
Complete
Walls free of bare wood/exposed dry wall/covering are secure and intact/chipped paint/holes
Complete
Ceiling/Lighting/Vents maintained clean and no lights are out/missing
Complete
Ceiling is free of water damage and chipped paint/paint repair color matches
Complete
Refigerators, Freezers and Chilled Cases
Thermometer located in front of case or refigerator
Complete
Thermometer does not have any breaks or gaps in the red 'gauge' line/All broken thermometers removed from equipment
Complete
Refrigerator/Food Case not above 41degrees
Complete
Refrigerator is clean (shelves/fan guards/interior/exterior/floor)
Complete
Refrigerator shelves/door free of damage
Complete
Warming Station
For-here cups/plates are not cracked
Complete
For-here serve ware stored clean
Complete
Cutlery free of rust and not bent
Complete
Warming tongs/knives are free of multiple dried on product buildup
Complete
In use tongs stored on a clean cutting board or other clean surface
Complete
Utensil holder not rusting/in good repair
Complete
Cutting boards are free of visible dried up buildup in grooves
Complete
Food contact items are from an approved source and food grade
Complete
Silverware/unwrapped plasticware stored handles up
Complete
Silverware/plasticware stored in clean container
Complete
Plexi cubes not cracked/chipped
Complete
In use plexi cubes are clean
Complete
Warming oven interior/hinges/back of oven clean/under tray
Complete
Warming oven exterior/vents clean
Complete
Oven tray is not cracked/chipped
Complete
Non-PHF food within code date
Complete
PHF foods within code date
Complete
Food items stored protected, approved food covering used
Complete
Food contact items properly stored
Complete
Floors/Walls/Ceilings
Floors are free of excessive crumbs/trash/debris (including under refrigerator and cabinetry)
Complete
Floors are free of dark encrusted build-up (including under refrigerator and cabinetry)
Complete
Floors/cove molding/concrete in good repair
Complete
Trash/Recycling/Compost cans not overflowing
Complete
Drains clean/no strong odors present
Complete
Cabinet doors/hinges/facings/handles in good repair
Complete
Cabinets are free of water damage/rot and no bare wood exposed/no cabinet built over drain with no access
Complete
Cabinets and drawers clean
Complete
Countertops (including under equipment) clean
Complete
Shelving not damaged in cabinetry
Complete
Countertops have no peeling stickers/adhesive residue on counter
Complete
Countertops sealed to wall/splash guard juncture/horizontal gaps
Complete
Countertops not excessively worn/damaged/pitted and facings in good repair
Complete
Sink/ice bin/drain pan sealed to countertop
Complete
Signage Clean
Complete
Walls clean including behind oven (free of grease and splatter)
Complete
Walls free of bare wood/exposed dry wall/covering are secure and intact/chipped paint/holes
Complete
Ceiling/Lighting/Vents maintained clean and no lights are out/missing
Complete
Ceiling is free of water damage and chipped paint/paint repair color matches
Complete
No ceiling tiles missing/dislodged, sprinkler rings not missing
Complete
Brew Station
Faucet fixtures secure/free of damage/not dripping (including drainpipes)
Complete
Sink/faucet is clean
Complete
Sink/drain pan sealed to countertop
Complete
Coffee brewer maintained clean
Complete
Coffee warmers maintained clean
Complete
Coffee grinder and scale maintained clean
Complete
Bunn membrane is not discolored or damaged
Complete
Smallwares
Spoodle/coffee scale scoop clean and free of chips/dents
Complete
Spoodle stored in a clean designated storage container
Complete
Tea tongs stored in a clean designated storage container
Complete
Coffee filters stored covered and protected
Complete
Food contact items are not stored under dripping condensate or sewage lines
Complete
Food contact items are from an approved source and food grade
Complete
Stored smallwares are clean
Complete
Clean smallwares stored covered /inverted/on a clean surface
Complete
Clean smallwares stored seperated from non-food related items
Complete
Unpackaged cups/lids stored inverted and in plexi cubes
Complete
Plexi cubes not cracked/broken/no peeling tape
Complete
In use plexi cubes are clean
Complete
Single use cups/lids/reusable cups are free of splash/splatter and stored away from splash range of sinks
Complete
Exposed lids stored sip side up
Complete
Sample cups stored protected
Complete
Pour over brewing smallwares are clean and free of damage
Complete
Pour over brewing coffee scoop stored in clean designated container
Complete
Airpots not chipped/excessively dented
Complete
Airpots labeled
Complete
Ground coffee and whole bean coffee stored protected
Complete
Ground coffee dated
Complete
Tea and whole bean coffee is dated and within code date
Complete
Cold Beverage Station
Blender(s)/housing clean
Complete
Blender shroud free of cracks or pieces missing
Complete
Blender pitcher rinser clean including underside/no major leaks
Complete
Ice scoops stored in clean designated area
Complete
Ice scoops are free of chips and handle is not broken
Complete
Ice scoop is clean and free of splatter and adhesive buildup, sanitized every 2 hours
Complete
Unpackaged cups/lids stored inverted and in plexi cubes
Complete
Plexi cubes not cracked/broken
Complete
Ice bins/caddies absent of mold/slime build up
Complete
Ice bins/caddies covered and protected, in good condition
Complete
Nitro cold brew unit interior and exterior clean, gaskets in good condition
Complete
Dairy/soy in reach in within code date
Complete
Tea and coffee pitchers dated
Complete
Open dry inclusion bags/pouches dates
Complete
CBS beverage syrups within code date and dated
Complete
CBS sauces/concentrates/refreshers mixes within code date and dated
Complete
CBS powders/mocha within code date and dated
Complete
Peeled bananas dated and within code date
Complete
DBS dry inclusions/shakers labeled with contents
Complete
All squeeze bottles labeled
Complete
PHF are not left on counter above 41degrees
Complete
Sanitizer/Wiping Cloths
No wiping cloths left sitting on counters/shelves/or in sink
Complete
Wiping cloths are stored in container with sanitizing solution
Complete
Drive Thru Area
DT Window area clean handoff plane/window ledges/register area
Complete
DT Window is not left open except during window interactions
Complete
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