Experiences of Disabled *NHL Fans
Hi there!

This survey was created by two disabled women, who are passionate about hockey and its future relationship with the disabled community. We are aiming to improve the level of accessibility and meaningful inclusivity within the NHL.

With this survey, we hope to engage with other disabled NHL fans in order to better understand the accessibility challenges that are experienced across the clubs.

This survey is completely anonymous, so other than your answers, we will not be collecting or sharing your personal information unless given explicit consent at the end of the survey.

We appreciate your time and responses! Thank you!

*DISCLAIMER: This survey is not directly affiliated with the National Hockey League or any professional sports organization, or an official data collection agency. This is for personal and internal use only. We are two individuals who are looking to connect with the disabled community of NHL fans, to see if there are similarities or differences in our experiences.*

If you have questions, comments or concerns, please email Chanel at CMoreThanSports@gmail.com
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About how old are you?
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Relationship to the Disabled Fan
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Team and Facility
We realize fans attend both 'home' and 'away' games for their favorite teams, therefore you may include more than one team/venue in your response below
Team and/or location of experience: *
Disability
There are many different types of disabilities, each posing unique challenges in regards to accessibility. We hope to be as inclusive as possible with our considerations.
Describe your disability, or the disability of the person you represent:
Tickets and Game Day Experience
Do you require accessible seating for games? *
How do you purchase accessible seats?
If you have purchased accessible seats for a game, rank your experience with the process:
Very Dissatisfied
Very Satisfied
Clear selection
Additional comments on purchasing accessible seats (optional):
Rank your experience with the accessibility of the venue’s entrance *
Very Dissatisfied
Very Satisfied
Additional comments on entrance (optional):
Rank your experience with accessibility of the venue’s exit *
Very Dissatisfied
Very Satisfied
Additional comments on exits (optional):
Rank your experience with accessible parking
Very Dissatisfied
Very Satisfied
Clear selection
Additional comments on accessible parking (optional):
Rank the accessibility to elevators (if applicable)
Very Dissatisfied
Very Satisfied
Clear selection
Additional comments on the accessibility of elevators (optional):
Rank your access to your seats (the ease of finding your seat) *
Very Dissatisfied
Very Satisfied
Additional comments on the ease of finding your seat (optional):
Rank the accessibility to concessions stands (if applicable)
Very Dissatisfied
Very Satisfied
Clear selection
Additional comments on the accessibility of concession stands (optional):
Rank the accessibility to restrooms (if applicable)
Very Dissatisfied
Very Satisfied
Clear selection
Additional comments on the accessibility of restrooms (optional):
What resources/accommodations have been made available to you at games to enhance your experience?
Overall, how satisfied were you with the experience from beginning to end? (Not including game results! :) ) *
Very Dissatisfied
Very Satisfied
In more detail, please describe which part(s) of your experience was/were most difficult for you? *
In more detail, please describe which part(s) of your experience was/were easiest? *
What changes would you like to see your team/venue make in regards to enhancing the fan experience for the disabled fan? *
Would you be interested in being contacted in the future in regards to the content of this survey? If so, leave your preferred contact info!
If you have additional questions, comments or concerns please feel free to connect with us:
Email: cmorethansports@gmail.com; justsparklejlm@gmail.com
Follow us on Twitter: @chanelly37 & @jmurphx11
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