Baltimore Design School VILS Support Ticket
If your scholar is not able to log into the zoom classroom for technical issues, please complete this form. We will document attendance accordingly, and will contact you to troubleshoot the problem
Student ID Number:
Class period and teacher missed due to tech issues (BE SPECIFIC! We need it for attendance purposes)
Select issues you are having...
Computer won't turn on
Computer won't connect to internet
Forgot username or password
Keyboard not working
Camera not working
Can't access Clever
Can't connect to Zoom
Can't access Google Classroom
Describe the problem or issue you are having?
Do you need support with your device or does your device need repair?
Connect Information (during distance learning)? What is the best phone number to reach you at?
DON'T COMPLETE-OFFICE USE ONLY-Administrator who responded
A copy of your responses will be emailed to the address you provided.
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This form was created inside of Baltimore City Public Schools.