Customer satisfaction questionnaire

Dear customers,

To better meet your future expectations, we are pleased to request you to know your opinion about our company.
Your answers will remain confidential and will only be used by us.
Thank you in advance for your help.

The Promotal team.
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How would you judge Promotal on the following points : *
Very dissatisfied
Quite dissatisfied
Quite satisfied
Very satisfied
No opinion
Informs regulary
Understands my needs
Sells inovative products
Has a range of products that answer our needs
Offer attractive promotions
Offers coherent range
Offers high qualitative products
Has an efficient website
Has an efficient extranet platform
When you contact the following service of Promotal, how would you judge the quality of the answers or services ? *
Very dissatisfied
Quite dissatisfied
Quite satisfied
Very satisfied
No opinion
Customer Services
After Sales Service
Marketing department
Sales department
Accounting department
Logistics
Thank you for ranking on a scale from 0 to 5 the following points (1 is the worst, 5 is the best) : *
1
2
3
4
5
No opinion
Rapidity in the delivery of spare parts
Delivers on time
Provides demo products
Pricing Policy
Sales Policy
Electronic Catalogue
User Manuals
Technical documentation
What would you like Promotal to improve ?
Email address to receive the 200€ voucher for your next Promotal order (one voucher per shop -  for order over 1000 €) *
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