ONLINE SHOPPING - CUSTOMER EXPERIENCE SURVEY
Did you shop online? How was your experience ? We would appreciate if you could provide us with some feedback :)
Thank you for sharing the details of your online experience!
Did you recently make a purchase from our ONLINE store? *
How easy was it to navigate our website? *
Difficult
Easy
How was the check out experience? *
Difficult
Smooth
If you had questions along the way, were we responsive and able to answer them for you quickly? *
Did you receive your order in a timely manner? *
Was the item(s) you ordered properly wrapped / packaged? *
Were you happy with the condition of the actual items you received? *
No
Yes
How would you rate your overall satisfaction with the service you received? *
Not Happy
Very Happy
How likely are you to refer us to your friends and family? *
Unlikely
Very Likely
If you have any comments or other feedback you would like to share about your online shopping experience, please do so in the space below
Your answer
Name: *
Your answer
Email Address: *
Your answer
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