ONLINE SHOPPING - CUSTOMER EXPERIENCE SURVEY
Did you shop online? How was your experience ? We would appreciate if you could provide us with some feedback :)
Thank you for sharing the details of your online experience!
Did you recently make a purchase from our ONLINE store? *
How easy was it to navigate our website? *
Difficult
Easy
How was the check out experience? *
Difficult
Smooth
If you had questions along the way, were we responsive and able to answer them for you quickly? *
Did you receive your order in a timely manner? *
Was the item(s) you ordered properly wrapped / packaged? *
Were you happy with the condition of the actual items you received? *
No
Yes
How would you rate your overall satisfaction with the service you received? *
Not Happy
Very Happy
How likely are you to refer us to your friends and family? *
Unlikely
Very Likely
If you have any comments or other feedback you would like to share about your online shopping experience, please do so in the space below
Name: *
Email Address: *
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