Shift Management
Restaurant *
Your Name *
Your answer
Manager you are verifying *
Your answer
Completed a Preshift Checklist before shift started. Make sure store is stocked 24/2 *
1 point
Has a Break Plan for Shift *
1 point
Checks Food Safety Book to make sure it is completed 100% *
1 point
Said, "Hello" to all employees and sets a positive attitude in the store. *
1 point
Positioning
Takes Control of the Shift by getting everyone in Position *
1 point
Opens Second Side when it calls for it *
1 point
Uses the Anchor Person as the flex person *
Highest Numbered Person on the Set Up Sheet
1 point
Locks staff in position and gave targets and or communicated standards. *
Back DT / Grill / Fries / Front DT / Counter / Lobby
1 point
Goals and Targets
Gives Goals and Targets to Each Area of the Store *
Back DT / Grill / Fries / Front DT / Counter / Lobby
1 point
Gives Feedback throughout the sift on hitting Goals and Targets *
Back DT / Grill / Fries / Front DT / Counter / Lobby
1 point
Gives Secondary Duties to Each Area. *
Back DT / Grill / Fries / Front DT / Counter / Lobby
1 point
Coaches to the Gold Standard *
Back DT - First HBO - Greet - 2nd Ask, Grill Area Food in Cabinet - Pretty Food, Fries, Front DT HBO - Greet - Thanks, Counter Hi's Eyes & Goodbyes, Lobby Cleanliness & Hospitality
1 point
Observation Post
Not working a crew position *
1 point
Reacting to Danger Zones *
1 point
Communicates Customer Flow *
1 point
Last to be working first to jump out *
1 point
Travel Paths
Takes Thorough Travel Paths - Travel Path every 20 - 30 Min , Interacts with Customers, Checks Lobby - Entry Way - Service Area, Checks Bathrooms (Both) Checks Outside - DT Lane *
1 point
Puts someone in charge when they are leaving to take Travel Path *
1 point
Makes a Plan and delegates items found on travel path *
Is a Proactive Manager and is in control of the store. *
The store is not running the manager but the manager is running the store.
1 point
Constructive Feedback Given?
Your answer
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