Player Report

If you feel that a player has broken our rules, threatened you, or made you feel uncomfortable, please submit a report below.

We take player reports seriously

We take all reports seriously and the consequences of a factual report are usually severe. Please make sure you are truthful and that your report is made in good faith (not for revenge etc.). Players found to be intentionally making false reports may be penalised.

Understanding the player report process

  1. You complete this form to the best of your ability and receive a notification to confirm it has been submitted. Please include your prefered contact method (e.g. Discord, email etc. and include your Discord handle or email address).
  2. Your report will be assigned to a case manager (generally an Administrator). Your report will not be visible to other members of the staff team. If you have a particular staff member you would prefer to look after the case, you can include this in the details of your report and we will try our best to accomodate your request.
  3. Your case manager will be in touch within 48 hours to let you know that they have received your report and ask for any additional information they require (e.g. screenshots). This may be a back and forth process and can take some time depending on the complexity and circumstances. Please be patient while we complete our investigation. You can reach out to your case manager at any time to check on the status or your report.
  4. Your player report is resolved - your case manager will notify you of the outcome of the case.

More information

If you need more information abiout player reports, please reach out to a member of staff you feel comfortable discussing it with or ask on Discord in #support.

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Your Minecraft Username
If you have changed your username since registering, please include your original username as well.
Name of offending player/s

Please list the name/s of all offending players.

Subject of report
Provide a brief summary of your concern. Identify which rules specifically have been broken. E.g. (Grief - Mannriah destroyed my house).
Details of the report

Provide full details of the report (for example, they contacted me via Discord and said XYZ).

If you would like your case handled by a particular member of staff, or by a male or female specifically, please note it here and we will do our best to accomodate your request.

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