RETURN PROCEDURE:
Please note you have 30 days of stock received to return. Do not accept damaged goods, return with courier.
Please read, complete and return this form. Requested stock will be re-invoiced then despatched.
Once returned stock is received by our warehouse a credit note for that stock shall be issued to your
account. Stock returned for an exchange must be in a resalable condition to receive credit.
PREPARING GOODS FOR COLLECTION:
Hilton will arrange the collection of returned goods. Your cooperation is required to ensure that items
are not subject to damage in transit. Please ensure the consumables being collected are suitably
protected and placed in a sealed box, left at reception and addressed to: HILTON LAMINATING 78-82
Pacific Dr Keysborough Vic 3173.
COURIER DETAILS AND COSTS:
If returned stock is faulty or incorrect, then there are no additional courier costs, except that of the
original order. Exchanged stock shall incur an additional courier fee to replace stock and return stock.
WHAT TO DO WITH THIS FORM ONCE COMPLETED:
Once we have received the form, a courier shall be
arranged. Please retain a copy of this form for your own records and submit the original with the
items being collected.
Please note, if you choose to deliver the returned stock to our head office, you may do so. Please
ensure that this form is completed at the time of drop off/collection