Our Basic IT Support Skills Course Is Designed To Equip You With The Knowledge And Skills You Need To Provide Technical Support To Companies Around The Globe. For 8 weeks, You Will Learn The Fundamentals Of Customer Support, Project Administration, Time Tracking, Appointment Scheduling Tools, And Google Workspace.
Whether You're Looking To Start A Career In IT Support Or Simply Want To Improve Your Existing Skills, This Course Is Perfect For You. Our Experienced Instructors Will Guide You Through Hands-on Exercises And Real-world Scenarios, Providing You With Practical Experience And Knowledge That You Can Apply In Your Future Work.
By The End Of This Course, You Will Be Able To Confidently Diagnose And Resolve Common Issues, And Provide Exceptional Customer Service To Clients. With These Skills, You'll Be Ready To Take Your IT Support Career To The Next Level.