GNB Customer Satisfaction Visit Survey
Company Name *
Your answer
Contact Name *
Your answer
Who Filled Out Survey? *
Method Of Sales Contact *
Who Visited The Customer? *
Required
Date *
Please Enter Date of Actual Customer Call.
MM
/
DD
/
YYYY
1) Is This A New Potential Customer for GNB?
If this is a new customer, please rate below. If an existing GNB customer, please skip to question # 2 below.
If A New Potential Customer for GNB, Please Select From Product Most Likely Ordered.
Please select one or more below (provide additional information in the comments section below)
2) Did The GNB Customer Receive The Product(s) In A Timely Manner?
Please use the scale below to rate from one to five. Leave blank if new customer.
Strongly Disagree
Strongly Agree
3) Did The Product(s) Meet The Customer's Expectations?
Please use the scale below to rate from one to five. Leave blank if new customer.
Strongly Disagree
Strongly Agree
4) Did The Customer Receive Satisfactory Regular Project Updates?
Please use the scale below to rate from one to five. Leave blank if new customer.
Strongly Disagree
Strongly Agree
5) Did The Customer Receive Timely Quotes and Technical Support?
Please use the scale below to rate from one to five. Leave blank if new customer.
Strongly Disagree
Strongly Agree
6) Will The Customer Do Business With GNB In The Future?
Please use the scale below to rate from one to five. Leave blank if new customer.
Strongly Disagree
Strongly Agree
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