Customer Satisfaction Survey
Thank you for choosing Trailing West RV & Boat Storage Ltd. for your RV storage needs! We greatly value your feedback as it helps us improve our services and ensure that we provide the best experience for all of our customers. This survey should only take a few minutes to complete. Your responses are confidential, but if you’d like, you can provide your name for potential use in testimonials or reviews.

We greatly appreciate your time and input!

Sign in to Google to save your progress. Learn more

1. Overall, how satisfied are you with your experience at our RV Storage Lot?

 *
Please briefly explain your rating:

2. How would you rate the security of our storage lot?

 *
Please consider gated entry, surveillance cameras, lighting, etc.
Very Poor
Excellent
Do you have any security concerns, or ideas for improvement? If yes, please describe:

3. How satisfied are you with the cleanliness and maintenance of the storage lot?

 *
Please consider the condition of the grounds, landscaping, and maintenance of roads and spaces.
Very Unsatisfied
Very Satisfied
Was there anything about the cleanliness or upkeep of the storage lot that impressed you, or areas that need attention?

4. How would you rate the customer service you received from our team?

 *
Consider the friendliness, professionalism, and helpfulness of our staff when answering.
Very Unsatisfied
Very Satisfied
Was the staff helpful, friendly, and professional? Please provide any specific feedback about your experience with our customer service team.

5. How would you rate the process of reserving your storage spot?

 *
Consider the friendliness, professionalism, and helpfulness of our staff when answering.
Very Poor
Excellent
Please share any issues or concerns you had during the reservation process. Was it easy to book, or were there any challenges you encountered?

5. How would rate the convenience of the location of our storage lot?

 *
Was the location easy for you to reach? Do you have any suggestions on how we could make our location more accessible or convenient?

6. Would you recommend our RV storage services to other RV owners?

 *
If no or maybe, please let us know why:
Permission to Use your Feedback 
Do you grant us permission to use your feedback and/or reviews (with or without your name) provided in this survey on our website, social media, or other marketing platforms?
 *
If you chose "Yes," please provide your full name:
Do you have any additional comments or suggestions to help us improve our services?
If there’s anything else you’d like to share about your experience with us, or if you have suggestions for how we could improve, we’d love to hear from you.
Closing Message

Thank you for taking the time to complete this survey! Your feedback is essential to us and will help us continue to improve our services. If you have any further questions or concerns, feel free to contact us directly at (403) 510 - 2581 or trailingwest@outlook.com.

We truly appreciate your business, and we hope to continue serving you in the future!
Name (optional)
Email (optional)
Submit
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. - Terms of Service - Privacy Policy

Does this form look suspicious? Report

Google Forms