To sit at the desk, a broad array of skills such as computer literacy and strong communication are needed; no one type of skill predominates and your shift will often include finding information and solving problems as well as handling mail, email, phone calls, administrative tasks, and student arrivals. You'll orient new members and give tours to the public.
There is a lot to learn. You'll have a couple of training sessions plus and three 4-hour shadow shifts. Once that's finished, a regular weekly commitment of 4 hours is expected.
The training program runs 3 to 4 times a year and applications are accepted on a rolling basis. When the next cycle begins we will be in touch to schedule the first session. Thanks for your participation!