Sharon Public Library Adult Services Patron Survey (2017)
We are a patron-oriented library, and your opinion matters to us! We are looking to ensure that our Adult Services collections and programs best fulfill our community's needs. Please take a moment to complete this survey and let us know how we're doing, and what we could improve in the future. All questions are optional.
Section One: Library Usage
Do you have a Sharon Public Library card?
On average, how often do you visit the Sharon Public Library?
How would you rate each of the following library services?
Excellent
Good
Fair
Poor
Don't know / Not applicable
Customer Service
Collection (books, DVDs, music, newspapers, etc)
Special Collections (foreign language collections, ESOL services, Alzheimer's collection, etc)
Programs (classes, presentations, contests, etc)
Online Services (website, catalog, databases, etc)
Delivery Services (ILL, Library on Wheels, etc)
Public-Use Computers
Printer (copying, scanning, printing)
Internet Access
Facilities
Hours of Operation
Library Policies
Overall, how would you rate the library?
Please use this space to expand on any of your answers above.
Your answer
How important are each of the following library services to you?
Very Important
Important
Somewhat Important
Not Important
Don't know / Not applicable
Borrowing Materials (books, DVDs, music, etc)
Reference Assistance (research help from librarians)
Programs (classes, presentations, contests, etc)
Public-Use Computers
Public-Use Printer (copying, scanning, printing)
Technology Support and Assistance
Reading Areas and Study Space
Access to the Community Meeting Room
Internet Access
Delivery Services (ILL, Library on Wheels, etc)
Online Services (website, catalog, databases, etc)
ESOL Services
Newspapers and Magazines
Foreign Language Collections
Sharon Historic Collection
Overall, how important is the library to you?
Please use this space to expand on any of your answers above.
Your answer
Section Two: Program Attendance
On average, how often do you attend programs at the Sharon Public Library?
How do you typically find out about Sharon Public Library programs? Please check all that apply.
When do you attend library programs? Please check all that apply.
Morning (10am-12pm)
Afternoon (12-4pm)
Evening (4-8pm)
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
What kinds of programs would you like to see offered at the Sharon Public Library? Please check all that apply.
Are you less likely to attend a program that requires registration?
Have you ever been unable to attend a program that interested you?
If you answered "Yes" to the previous question, why were you unable to attend? Please check all that apply.
Section Three: Comments and Suggestions
What do you value most about the library?
Your answer
How could the library or its services be improved?
Your answer
Please add any final thoughts or comments here.
Your answer
Section Four: Patron Demographics
How old are you?
What is your preferred gender?
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