Customer Service Specialist

WE’RE HIRING!

(position) Customer Service Specialist



About Us:

We are a dynamic e-commerce business specializing in Product Development and Online Sales. Our mission is to deliver exceptional user experiences and drive conversions through innovative marketing and distribution techniques


Job Summary

We’re looking for a results-driven Sales Representative with excellent marketing and interpersonal skills to actively seek out and engage customer prospects.

Minimum Qualification: OND
Experience Level: Entry level
Job Type: Full-time


Job Description/Requirements
Responsibilities:
▪️  Close sales with our customers using different marketing techniques.
▪️  Engage potential customers through various channels including WhatsApp, phone calls  and emails.
▪️  Establish rapport, listen actively, and understand the customer's needs and preferences.
▪️  Understand our product distribution network and Inventory management systems.
▪️  Establish, develop and maintain positive business and customer relationships.
▪️  Reach out to customer leads through cold calling.
▪️  Expedite the resolution of customer problems and complaints to maximize satisfaction
▪️  Achieve set sales targets and outcomes within scheduled time.
▪️  Coordinate sales effort with team members and other departments
▪️  Analyze the territory/market’s potential, track sales and status reports.
▪️  Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
▪️  Keep abreast of best practices and promotional trends
▪️  Continuously improve through feedback.

Requirements:

Proven work experience as a Sales Representative.
Highly motivated and target driven with a proven track record in sales.
Excellent selling, negotiation and communication skills.
Prioritizing, time management and organizational skills.
Ability to create and deliver presentations tailored to the audience needs.
Relationship management skills and openness to feedback.

Location: Karu, Abuja.

The Pay

N50,000 - N100,000 Plus Attractive Incentives/Bonuses commensurate with Performance, skills, qualifications and experience.

We believe that our people are the main drivers of success in  Kexco Global Ventures LTD.

That's why we find generous and innovative ways to thank employees for their hard work and dedication.

We have a whole host of benefits to help you enjoy work to the full.


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