Customer Satisfaction Survey
We sincerely hope that you enjoy doing business with our company. Please take a moment to share your thoughts on how we served you.
This survey is used to evaluate our staff's job performance and has direct impacts on employment retention and opportunities. Please consider carefully all responses.

You may also contact us by email at admin@rpmbakersfield.com.
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Date *
MM
/
DD
/
YYYY
Staff Member Name (If Known)
How did you contact our office? *
Which best describes you... *
Please rate the Staff Member's customer service skills... *
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Listens and Understands Your Concerns
Responds with Kindness and Respect
Knowledgeability - communicates What we do and How we do it
Shows Integrity
Overall Satisfaction
How satisfied were you with the staff member's performance of their duties ... *
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Preparation/Organization
Solving and Preventing Problems
Knowledgeability - communicates What we do and How we do it
Overall Satisfaction
What motivated you to invest some of your time to fill out this survey for us?
Any additional comments or feedback for us?
Name and contact info (optional)
Phone (optional)
Email (optional)
Would you like us to follow up with you regarding your feedback?
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