The Positive Impact of Patient Engagement
Thank you for participating in our executive survey. We are interested in your perspectives about key trends and challenges related to patient engagement, and the ways it can optimize your organization’s revenue and positively impact your approach to other issues you may face when considering the current healthcare regulatory environment and value-based care.

This survey is designed for high-level executives of health systems, hospitals, and independent medical groups. In appreciation of completing the survey, you will receive an
e-book of the survey results.

Additionally, all survey participants that are currently employed by a hospital or health system will receive a complimentary registration to Becker's 6th Annual Health IT + Revenue Cycle Conference taking place October 12th-15th. If you will not be attending, you are welcome to designate a hospital or health system employee to attend in your place.  
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Email *
Name *
Please describe your organization. *
Which of the following best reflects your current role within your organization? *
How would you rank the following challenges and their financial impact to your organization? (0=minimal challenge and 10=significant challenge) *
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Increased regulations
Value-based reimbursement
Price transparency
Patient financial responsibility
Time of service collections
Interoperability
Data and analytics
What do you need for your revenue cycle that you don’t currently have, ranked from least to greatest? (0=least and 10=greatest) *
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Updated technology system
Price transparency
Time of service collections
Patient financial experience methods
Access to data and metrics
Interoperability
How are you currently managing Time of Service collections? (select all that apply) *
Required
If you could separate your inpatient billing from all of your professional billing and patient balances, keeping the professional components and ALL enterprise separated in one digitally facing, proactive solution, would you do it? *
How are prior authorizations impacting your revenue cycle? (0=negatively impacting and 10: positively impacting) *
Are you currently tracking propensity to pay? *
What outcome area of improvement would have the greatest impact on your organization’s current patient financial experience? (0=least and 10=greatest) *
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Increased appt. volume
Improved time of service collections
Reduced incidence of no-shows
Improved patient/self-pay financial outcomes
Reduced write-offs/increased cash flow
Improved patient satisfaction surveys
What do you believe is important in avoiding friction in the patient financial experience? (0=least important and 10=most important) *
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Access to all patient data (historical, demographic, etc.)
Registration and scheduling
Eligibility verification
Price transparency
Multiple payment options
Communication before and after the encounter
In what ways are you currently offering consumer-centric access? (select all that apply) *
Required
How are you currently measuring your patient financial experience? (select all that apply)
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