Client Satisfaction Questionnaire
Client Satisfaction Questionaire
Name
Your answer
Name of Counsellor
Your answer
Now that your counselling sessions have come to an end, on a scale of 1-5, please rate how satisfied you were with the timescales from contacting the service to starting your sessions
Very Poor
Excellent
Comments
Your answer
On a scale of 1-5, please rate how satisfied you were with the times of the sessions
1 = very poor
5 = excellent
Comments
Your answer
On a scale of 1-5, please rate how satisfied you were with your Counsellor
1= very poor
5 = excellent
Comments
Your answer
On a scale of 1-5, please rate the quality of the communication with the Counsellor
1 = very poor
5 = excellent
Comments
Your answer
Do you feel you got what you needed from your counselling?
Your answer
How would you rate the overall counselling experience?
Your answer
Would you contact the service again?
Your answer
Would you recommend this service to others?
Your answer
Please provide any comments or further feedback that may be helpful to improve this service
Your answer
The School Wellbeing Service regularly reviews all feedback from the Client Satisfaction Questionnaire. We use this within our service to work on continued service development. However at times we also anonymously publish this data in our marketing material. We find that potential clients considering counselling find it helpful to read real feedback from previous clients. Do you consent to us using your feedback for this purpose.
Would you be happy for us to contact you in relation to this feedback?
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This form was created inside of Mable Therapy.