CUSTOMER SATISFACTION SURVEY – CRESCENT GUARDIAN
Thank you for taking a few moments to fill out the Crescent Guardian Customer Satisfaction Survey. By taking this survey, you will help us to continually improve our products, service and offerings so that we may better serve you and our community.
Which industry is your business in? *
Your answer
Has your business suffered a security breach within the last 12 months? *
How secure do you feel your business is from *
Very Secure
Secure
Inbetween
Insecure
Very Insecure
External threats such as theft and vandalism?
Internal threats such as access breaches?
What are your biggest concerns with securing your business? Check all that apply. *
Required
Which of these security measures does your business currently employ? Check all that apply. *
Required
Which of these security measures, not currently employed by your business, do you feel would benefit you most? Check all that apply. *
Required
Grade Crescent Guardian Services *
Completely
Somewhat
Not at all
How convenient are our services?
How professional is the service(s) we provide to you performed?
How secure do you feel our services make your business?
How responsive are our services?
Compared to other security companies you have used *
Better
About The Same
Not As Good
Our quality of service provided is:
The pricing of our services is:
Grade your Crescent Guardian Security Officers *
If you do not receive guard services from Crescent Guardian, please skip these questions.
Excellent
Above Average
Average
Below Average
Worst
Appearance
Attitude
Response Time
Job Performance
Overall Services *
Very Satisfied
Satisfied
Indifferent
Unsatisfied
Very Unsatisfied
How satisfied are you with the services we provide you?
How satisfied are you with how we resolve your concerns?
Services Satisfaction *
Yes
No
Unsure
Would you use our services again?
Would you recommend our company to others?
Would you be willing to provide a reference letter for us?
Which services not currently offered by Crescent Guardian would you like to see us provide?
Your answer
What recommendations would you offer for improving our services?
Your answer
If you would like to leave your contact information, as well as your companys, please do so below.
Your answer
If you would like to leave any other thoughts, please do so below.
Your answer
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