Customer Satisfaction Survey
The Office of Financial Aid would like to hear how we are servicing you. Your feedback will help us to provide the very best service possible. You may withdraw your participation at any time by exiting the survey.
Please rate your most recent interaction with the Office of Financial Aid. *
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
Not Observed
Financial Aid Staff greeted me courteously.
Financial Aid Staff provided service in a reasonable period of time.
Financial Aid Staff appeared concerned about my issue.
Financial Aid Staff displayed excellent knowledge of the office.
Emails and telephone calls were answered promptly in the Office of Financial Aid.
Overall I am very satisfied with services provided by the Office of Financial Aid.
What suggestions do you have to improve the overall quality of service in the Office of Student Financial Aid?
Additional Concerns:
Email the Director of Financial Aid, Mrs. Juanita Edwards at juanita@alcorn.edu.
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