Our full GDRP Policy and Procedure can be found on www.subu.org.uk/advice, or you can request a copy from a member of the team.
We will not share your data with a third party without your explicit consent, unless we have a legal obligation to do so. See the SUBU Advice Confidentiality Policy for exceptions.
ADVICE QUALITY STANDARDSSUBU Advice holds the Advice Quality Standard, and as such is audited every two years. This is to ensure we maintain our standards of Advice. Auditors from the AQS may check enquiry/case records. They will keep all information confidential.We will not permit an AQS assessor to review your file without your consent.
YOUR CONSENTWhen registering with the service we offer clients the opportunity to provide us with 'special category data'. This data helps us identify trends and make service improvements, ensuring we are accessible to all BU students. If this data isn't relevant to your enquiry/case and we do not have your consent, we will not process it. We also ask if SUBU Advice can use your anonymised enquiry/case as a case study to showcase the work we do to our stakeholders.
You can update your details and levels of consent at anytime by completing another registration form.