JD Research, Inc. Tech Support Request Form
Technical support service is provided only to direct customers or registered end users that purchased our products from authorized dealers. Complete this form in its entirety to ensure receiving a response from the appropriate tech support agent for your issue.
Your full name *
First and Last
Your answer
Your full address *
Your answer
Order Number *
or invoice number
Your answer
Date order was originally placed
Your answer
Model Number *
Look on the item label or box
Your answer
Price Paid
exclude shipping
Your answer
Order placed through *
Your email address *
Your answer
May we know about your system configuration ?
For example: Intel i5, 8GB RAM, 1TB HDD, onboard built-in video
Your answer
May we know more about your issue ? *
Your answer
Your day time telephone number *
in case emailing isn't working out
Your answer
Submit
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