We set the schedule for each month approximately one month in advance. We will contact you the first week of the month prior to your appointment with an exact date and time range. (For example, August's schedule will be made and finalized the last week of June and you will be contacted the first week of July.) If we don’t talk to you directly, please do reply to let us know you got the message. If for some reason we don’t hear back from you within 7 days to confirm, we will not be able to hold your appointment.