Client Survey 2019
Thank you for coming in to talk with a volunteer at the Peer Support Centre.

We're always trying to make our service better, which is why we've asked you to tell us about your experience at the Peer Support Centre.

All the information given in this form will remain confidential. This means that no personal information will be taken, no volunteers will have access to the information, and only the Peer Support Centre admin staff will have access to the answers. The survey data will be collated so that overall impressions will be the focus, and so that we don't know who submitted the feedback.

Whether you choose to complete the form or not, will not affect your ability to access the centre in the future. Anyone can use the Peer Support Centre if a new issue arises, or their situation changes. This survey will only take about 5 minutes to complete. No questions are mandatory, so feel free to skip any questions.

We appreciate your generosity in giving us your feedback!
How satisfied are you with the session?
Very Unsatisfied
Very Satisfied
Clear selection
I felt the session was productive in dealing with my emotions and/or issue.
Very Unproductive
Very Productive
Clear selection
I was comfortable talking with the volunteer listener.
Strongly Disagree
Strongly Agree
Clear selection
I felt listened to without judgement.
Strongly Disagree
Strongly Agree
Clear selection
I felt emotionally safe during the session.
Strongly Disagree
Strongly Agree
Clear selection
I think the Peer Support Centre hours are accessible.
We are open Mondays through Fridays, 9:00 am to 8:00 pm, with modified hours over reading weeks and exam breaks. Over the summer, we are open 9:00 am - 5:00 pm by appointment only.
Strongly Disagree
Strongly Agree
Clear selection
I feel confident with my strategy plan moving forward from todays session.
Strongly Disagree
Strongly Agree
Clear selection
The support I received is what I expected of the service.
Strongly Disagree
Strongly Agree
Clear selection
What was the most helpful part of the supportive listening session?
Would you recommend the services offered by the Peer Support Centre to someone else?
Clear selection
Do you have any final thoughts you'd like to share with us?
Submit
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