Thank you for choosing First Atlantic Bank PLC. As a new customer, your feedback is incredibly valuable to us. We would love to hear about your experience with our account opening process, our mobile app or website, and the support you received from our team. This survey will take just some few minutes and will help us enhance our services to better meet your needs. 
Name of Customer *
Contact Details *
How easy was it to open an account with our bank? *
How satisfied are you with the account opening process (e.g., speed, clarity of information)? *
How would you rate the ease of using our online banking platform or mobile app?   *
How satisfied are you with the design and usability of our mobile app or website?   *
How would you rate your experience with our customer service team during your initial interactions (e.g., phone, e-mail, in-branch)?   *
Did our bank offer a variety of products and services that matched your needs as a new customer?   *
If YES, list the product and services cross sold to you *
How satisfied are you with the communication and support provided by our customer service team during your account setup?   *
Overall, how satisfied are you with your experience as a new customer of our bank ? *
How likely are you to recommend our bank to a friend or family member based on your experience so far?   *
What other thing would you like us to improve on in the account opening process? *
DISCLAIMER
This form will never request you to share your PIN, password or OTP.
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