ABMS Aviation Customer Satisfaction Survey

The Antigua and Barbuda Meteorological Service (ABMS) is now operating a quality management system to raise and sustain the highest possible quality aviation weather products and services for Antigua and Barbuda, Montserrat, St. Kitts & Nevis, Anguilla and the British Virgin Islands.

This survey is strictly for those who use the ABMS aviation weather products - METARS, SPECIS, TRENDS, TAFS, aerodrome warnings, weather briefings/consultations/folders etc. The purpose of the survey is gauge customer satisfaction with the aim to exceed their expectations. Please spare us 10 to 15 minutes of your precious time to answer the below questions. Send questions to metoffice@antigua.gov.ag

    Demographics

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    Customer Information

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    Products and Services

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    Perceptions

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