1.Be sure to fill the application out completely. Even if you're enclosing a resume, we are in a detail-oriented business and will only consider candidates who share our concern for the small stuff.

2. We will verify all information you give us on the applications. Any false or misleading statements will disqualify you from consideration. We are not as concerned with what you tell us as we are that you tell us the truth. Honesty is always the best policy, especially if you hope to become a part of our team.

3. We are committed to maintaining a drug-free workplace. This means we do not tolerate the possession of drugs or alcohol on the premises nor do we permit our staff to work under the influence of drugs or alcohol.

4. We believe that smoking does not contribute to success. Smoking is not permitted during work shifts.

5. We will verify your references. If we cannot check your references, we cannot consider you for employment, so be sure to list valid names and phone numbers. It does not matter if your reference still works for that company or not. Please be sure that everyone you list knows to expect a call from us and has your permission to talk with us. It may require work on your part, but it takes a little extra effort to succeed in this business.

6. On the last page, we give you an opportunity to make a personal "sales pitch." Give it some thought and present a case for yourself. After all, if you don't believe in you, why should we?

7. Read the final statement carefully before you sign it. If you have any questions, please ask them before you give us your application. We will not consider unsigned applications.

8. When you have completed the application, it will be fowarded to a manager for review. They will reach out to set up an initial interview time.

9. Based on our observations, your interview, and a review of your application, we will notify you within 5 working days (weekdays) form the date of your initial interview about the status of your application. If by some chance you do not hear from us within the 5 days, feel free to call or email us for an update on your application.

10. We are an equal opportunity employer, and we will select only qualified applicants for every position. Period. We will not discourage you from applying for any position for which you feel you are qualified. We will make selections based on what strengths you bring to our team and how you fit into our operating style. We are looking for people committed to professional excellence and legendary guest service who will make a positive contribution to our company for as long as we choose to work together.

11. We expect you to take an active role in your own success and the success of your co-workers. It will be part of your job responsibilities to help train your co-workers for positions of higher skill and responsibility.

12. We will regularly evaluate your performance so you know where you stand and how you are doing. The purpose is to assist with your personal and professional development. We will also ask that you evaluate the effectiveness of your coaches, which will become a part of their performance appraisal. We do not keep secrets from each other or ignore unproductive behavior.

Thank you again for your interest and your time. We wish you all the luck in the future, whatever direction your career may take you.