Home Access Center (HAC) Parent Assistance form
The Student Information System is here to assist you with the Home Access Center (HAC) and will do their best to respond via email within two business days (Monday-Friday- -length of time of response may be longer at the start of school due to large volume of requests). Please watch for an email from sis_support@nisd.net. Via this form - we can assist with setting up accounts, resetting passwords and linking students that may not be showing up in your account. Please note - the same email address can not be entered on more than one guardian in the system. If you need assistance with items in the system that need to be changed such as : spelling of names, addresses, phone numbers , addition of guardians or any other registration information - these corrections must be done in person at your child's campus. Students - if you need assistance with HAC - please contact your Technology Support Specialist (TSS) on your campus for help.
Please complete all required pieces - if you have more than one student in NISD - please make sure to list their ID #s or names so we can best assist you.
Parents - if you all have already completed a form - please check your email for an response from SIS_Support@nisd.net. Responses are sent out within 48 hours (not including weekends).
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