Clarabridge CX Awards
The award nomination categories are below. Please select the award that you feel your organization qualifies for. If you would like to apply for multiple awards, please submit separate forms for each category.


CX DIAMOND AWARD: The CX Diamond award honors an organization whose CX program is multi-faceted and shines brightly within the organization. Their CX program demonstrates vision, strategy, execution and results.

CX LUMINARY AWARD: The CX Luminary award recognizes a company that has made a corporate shift to elevate customer experience to a top-tier business strategy.

CX REVVIE AWARD: The CX Revvie award recognizes an organization with proven return on investment and bottom line revenue impact.

CX INNOVATION AWARD: The CX Innovation award recognizes an organization whose CX program demonstrates out-of-the box thinking and/or new concepts to the business or industry.




First and Last Name *
Your answer
Email Address *
Your answer
Company *
Your answer
Title *
Your answer
Award Category *
What was the state of your Customer Experience Management program before Clarabridge? (For example, did you use survey rating but ignore text comments, did you have a lot of text you needed to get to, did you need help getting started, etc.) (300 words or less) *
Your answer
Describe the programs, initiatives, and/or business processes that make your company's Customer Experience Management stand out. (500 words or less) *
Your answer
How does Customer Experience Management influence your company culture? (300 words or less) *
Your answer
How do you define and measure success? (300 words or less) *
Your answer
What kind of success have you seen so far as a result of implementing Clarabridge? (For example did you make process improvements or changes based on customer feedback insight, internal process improvements, additional cost savings or revenue, mitigated risks, etc.)? (300 words or less) *
Your answer
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