Colorado Division for the Deaf, Hard of Hearing, and DeafBlind (CDDHHDB) Complaint Form
Please use this Colorado Department of Human Services (CDHS) form to share your concern or complaint regarding the Colorado Division for the Deaf, Hard of Hearing, and DeafBlind (CDDHHDB). Your feedback will be sent directly to CDHS’s Client Services and will be kept confidential.

If you choose to submit an anonymous complaint, you may indicate that on the form. You will not be notified of any action taken if it is anonymous.

Service providers and consumers may file a complaint regarding the quality of services provided, whether or not the provider and/or consumer is involved.

If you were not able to successfully address your concern with the person directly, a complaint must be filed within 45 calendar days of the date of the incident. CDHS Client Services will attempt to have complaints resolved internally first. Any party who is dissatisfied with the resolution of a complaint may appeal the decision.

Complaints can be filed via English or American Sign Language through the following methods: online as seen on this screen, by telephone, or in person. Please contact CDHS Client Services at 303.866.3275 or cdhs_clientservices@state.co.us if you want to file a complaint via telephone or schedule an appointment to file a complaint in person. Please indicate what accommodations (e.g., sign language interpreters, CART services) are needed when you make an appointment. Accommodations will be provided.

Watch this video for an ASL translation of the form below.
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Which area is your concern related to?
Sign language interpreting, tactile or protactile interpreting, cued language transliterating, and real-time captioning services for either the Colorado State Courts/state administrative proceedings or rural areas.
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Communications Technology Program (CTP)
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DeafBlind Services
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Grant Program
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Other (Colorado Early Hearing Detection and Intervention Program, system advocacy, policy development, training)
First name of the person filing the complaint:
Last name of the person filing the complaint:
Phone number:
Email:
Do you want to keep your complaint anonymous?
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ADA accommodations needed? If yes, which accommodations?
Name of the program or person you are concerned about:
Date of the incident:
Location of the incident (please include the address if possible):
Please share a full description of what happened, including the perceived impact.
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