Course Overview
Six Sigma is a combination of tools and strategies for process improvement originally developed by Motorola in 1986. Six Sigma became very popular after General Electric made Six Sigma a central focus of their business structure in 1995. The Six Sigma goal is to improve the quality of processes by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. Six Sigma uses a set of quality management methods and creates an infrastructure of people within the organization (Black Belts, Green Belts, Orange Belts, etc.) who are experts in these quality process methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets (cost reduction and/or profit increase).

Who Should Attend
This course is intended for all professionals from entry-level individuals, experienced individuals, and various levels of management.

Course Objectives
Upon successful completion of this course, students will be able to:
• Communicate using Six Sigma concepts.
• Think about your organization as a collection of processes, with inputs that determine the output.
• Relate Six Sigma concepts to the overall business mission and objectives.
• Use the concept of a sigma level to evaluate the capability of a process or organization.
• Understand and apply the five-step DMAIC model as a framework to organize process improvement activity.
• Employ a wide range of process improvement techniques, including design of experiments, within the DMAIC model.
• Recognize the organizational factors that are necessary groundwork for a successful Six Sigma effort.
• Employ your Six Sigma skills to lead a successful process improvement project and deliver meaningful results to the organization.

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