Buchanan District Library Strategic Planning Survey
The Buchanan District Library is in the process of developing a new strategic plan, and wants your input! Please take a few minutes to answer the following questions to help the library better serve our community. At the end of the survey you will have the option to submit your name into a drawing for a $100 Visa Gift Card. Complete the survey before 3/31/21 to be entered in the drawing. Questions? Email
m.paulette@buchananlibrary.com
* Required
Do you have a library card?
*
Yes
No
If yes, how long have you had a card at Buchanan District Library?
*
Less than one year
1 to 3 years
3 to 5 years
5 to 8 years
8 to 10 years
10 years or more
I don't have a library card
On average, how often do you visit the library?
*
Daily
A few times a week
A few times a month
Once a month
Less than once a month
Never
How often do you participate in library programs or events?
*
Often
Occasionally
Seldom
Never
How would you rate each of the following library services?
*
Excellent
Good
Fair
Poor
Don't Know/NA
Customer Service
Collection (books, audiobooks, movies, etc.)
Programs (classes, storytimes, etc.)
Online services (website, catalog, ebooks, etc.)
ILL (Inter-Library Loan)
Library policies
Computers
Internet access
Facilities
Hours of operation
Overall, how would you rate the library?
Excellent
Good
Fair
Poor
Don't Know/NA
Customer Service
Collection (books, audiobooks, movies, etc.)
Programs (classes, storytimes, etc.)
Online services (website, catalog, ebooks, etc.)
ILL (Inter-Library Loan)
Library policies
Computers
Internet access
Facilities
Hours of operation
Overall, how would you rate the library?
How important is each of the following library services to you?
Very important
Important
Somewhat important
Not important
Don't know/NA
Borrowing materials
Reference (assistance from staff)
Programs (classes, storytimes, etc.)
Help using library or personal technology
Reading/study areas
Community meeting room
Internet access
ILL (Inter-Library Loan)
Online Services (website, catalog, ebooks, etc.)
Copier/printing services
Faxing service
Home book delivery
Overall, how important is the library to you?
Very important
Important
Somewhat important
Not important
Don't know/NA
Borrowing materials
Reference (assistance from staff)
Programs (classes, storytimes, etc.)
Help using library or personal technology
Reading/study areas
Community meeting room
Internet access
ILL (Inter-Library Loan)
Online Services (website, catalog, ebooks, etc.)
Copier/printing services
Faxing service
Home book delivery
Overall, how important is the library to you?
Clear selection
We value your opinions! Please answer the following questions:
What do you value most about the Library?
Your answer
How could the Library improve?
Your answer
How does the Library benefit you or the community?
Your answer
What unmet needs in our community do you think the Library could help address?
Your answer
Please tell us about yourself so that we may better serve you! As an organization that strives to serve our entire community, we want to know who we reaching and who we are not.
What is your age?
Under 18
18–24
25–34
35–44
45–54
55–64
65+
Clear selection
What gender do you identify as?
Female
Male
Nonbinary
Prefer not to answer
Other:
Clear selection
What groups do you consider yourself a part of? (Choose all that apply)
Hispanic or Latino
Black or African-American
White or Caucasian
Native American or American Indian
Native Hawaiian or Pacific Islander
Asian
Other:
Do you have internet access at home?
Yes
No
Only through a cell phone
Clear selection
Thank you for completing this survey and helping improve the library! If you wish, you may enter your contact information below to be entered into a drawing for a $100 Visa gift card.
Name
Your answer
Phone number
Your answer
Email address
Your answer
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