Guest Satisfaction Survey
We Value Your Feedback

Thank you for staying with us! We value your opinions on what we're doing well, and what we could improve .
Please take a moment to complete the Guest Satisfaction Survey below .
Overall Information
First Name : *
Last Name : *
Age :
Company name :
Address :
City :
Country :
Zip code :
Phone number : *
Email : *
Whate method of contact do you prefer ? *
Room number :
Date(s) of stay/Arrival date :
MM
/
DD
/
YYYY
PEI Club Number :
Were you here for :
How did you hear about us ?
How did you make your room reservation ?
How would you rate our hotel ?
Please Rate the Following Features :
Front Desk Services
Excellent
Good
Average
Fair
Poor
No Comment
Check-in/out efficiency
Reservation handling
Bell staff efficiency
Lobby and reception area condition
Responsiveness to your needs
Staff appearance
Knowledge about hotel and local area
Housekeeping Services
Excelent
Good
Average
Fair
Poor
No Comment
Cleanliness of room upon first entrance
Cleanliness and services during your stay
Cleanliness of bathroom
Guest supplies and amenities
Housekeeping staff courtesy and efficiency
Laundry efficiency
Room Accommodations
Excellent
Good
Average
Fair
Poor
No Comment
General condition/quality of room
Room temperature control
In-room amenities
Comfort of mattress and pillows
Decoration
Internet service
Lighting efficiency
Feeling of safety and security
Additional Comments :
Dining
Excellent
Good
Average
Fair
Poor
No Comment
Quality of food and beverages
Quality of services
Quality of ambience and environment
Variety of choices
Overall value for price
Room Service
Excellent
Good
Average
Fair
Poor
No Comment
Quality of food and beverages
Food temperture
Quality of services
Variety of choices
Overall value for price
Additional Comments :
Fitness Facilities
Excellent
Good
Average
Fair
Poor
No Comment
Selection of fitness equipment
Condition of fitness equipment
Fitness center working hours
Transportation
Excellent
Good
Average
Fair
Poor
No Comment
Taxi condition
Taxi driver appearance
Taxi driver courtesy and efficiency
Shopping Center
Excellent
Good
Average
Fair
Poor
No Comment
Diversity of shops
Shops working hours
Additional comments :
Overall Experience
Do prices you paid reflect the values of accommodation and services provided ?
Did you report any problems during your stay ?
If so, were they resolved to your satisfaction ?
Have you stayed with us before ?
Would you stay with us again ?
Would you recommend us to family and friends ?
May we add you to our email newsletter for monthly offers and specials ?
Did you know this hotel is affiliated with Parsian International Hotels Chain ?
Did any employee(s) enhance your satisfaction ?
If yes, please name :
Suggestions to keep improving our hotel :
Additional Comments :
May we contact your friends ?
May we contact any friends or associates regarding any upcoming specials and offers ?
First Name :
Last Name :
Telephone :
Email :
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