Hotel Elsewhere 2020 - Refund Request Form
Please read the message below on the official message for the cancellation of Hotel Elsewhere:

“Because of the current state of COVID-19, we have decided to cancel the event in Orlando and offer refunds to all ticket purchasers. The promoters of the event are awesome, and while we believe they would do everything in their power to keep the event as safe as possible, we do not feel comfortable helping to create a space for folks to gather at this time.

STS9 is founded on the values of love and community. The safety of the community, our friends, and families are most important to us, and we cannot in good conscience put anyone we love at risk.”

We greatly appreciate the opportunity to work with STS9 on bringing one of their event visions to life. And many thanks to all the team members, attendees, and city officials who gave us the chance to make this possible.

All purchasers will be able to put in a refund request below.


To process a refund for your STS9: Hotel Elsewhere 2020 tickets, please visit the appropriate section below and fill out the part according to your ticket below

For fans who opt for a refund, tickets will be refunded in full including ticketing fees.
The deadline to request a refund or credit towards another Home Bass Event is November 1st, 2020 - 3pm EST.

Please allow an additional 7 -10 business days for the funds to return to the account used to make the purchase.
Email address *
First Name *
Last Name *
Eventbrite Order # *
Phone # *
Any additional upgrades purchased? *
Total amount of your purchase *
What kind of credit or refund are you looking to receive? *
At the time of filling out the refund release form, please give 7-10 business days for the refund to process back to your account or for the e-credit to process to another Home Bass Event. Check below that you confirm. *
A copy of your responses will be emailed to the address you provided.
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