[11 Questions]

Dear Sir / Madam,

The Department of Economic Development and Tourism would like to get a sense of the extent to which Western Cape based firms have applied for the Tourism Relief Fund scheme as provided for by the Department of Tourism. We acknowledge that many of you may be feeling extremely frustrated at being asked to complete yet another survey, but the purpose of this one is for us to craft an urgent intervention to assist businesses in this area. Completion of this survey will assist us greatly in this respect.

Your participation is much appreciated.
Email address *
1. How many employees in your firm? *
Your answer
2. Did you apply to the Tourism Relief Fund? *
3. On what date was the application submitted? *
4. Is information related to the Tourism Relief Fund easily accessible and simple to understand? *
5. Was the online form(s) easy to complete? *
6. Were the documents required on hand or easily obtainable? *
(e.g. SARS, ID, etc.)
7. Was the online website operating without any issue? *
8. Was the Tourism Relief Fund helpline accessible? *
(i.e. could you easily get them on the phone?)
9. If you sent an email to the Tourism Relief Fund, did you get a response? *
(i.e. could you easily get them on the phone?)
10. After submission of your application, did you receive feedback on the progress of your application? *
11. Are there any other challenges, issues and/or recommendations that you would like to bring to our attention?
(Please feel free to speak your mind...)
Your answer
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