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Customer Satisfaction
Varina appreciates your business. Thank you for letting us know about your experience with us. This survey should take you about 2 minutes to complete. We are committed to providing the best service we can to you, and your candid feedback is critical to our focus on continuous improvement.
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On a scale of 1 to 10, where 1=Very Dissatisfied and 10=Very Satisfied, please indicate your overall satisfaction with the following…
1. How satisfied are you with the delivery of our products?
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2. How do you rate the response time of our Sales Representatives?
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3. How satisfied are you with the quality of our product?
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4. How do you rate our customer communication?
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5. Accuracy and completeness of deliveries.
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6. Quality of product upon delivery.
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7. Proactive communication regarding backorders/unfullfilled orders.
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8. Overall satisfaction with Ordering and Delivery Process.
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If there were one thing we could improve upon in regards to our ordering and delivery process, what would that be?
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