Collection Encounter Survey
Positive Collection Survey
I acknowledge that by submitting this survey I will be automatically entered into a quarterly drawing for a $50.00 gift card. I agree that information provided in this survey may be used by ERS for training, compliance or marketing purposes.
Your Name *
Phone Number
ERS Account #
Your email address *
Please enter the name of the representative you worked with *
How would you rate your overall experience with ERS? *
How would you rate the professionalism of your account representative? *
Would you agree that your account representative treated you respectfully during your experience?
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Please provide any additional comments that you feel would be helpful to our management team in our effort to provide positive collection experiences to our customers
Would you like a manager to contact you regarding your experience?
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