UNSW Twitter Student Questionnaire
February 2015
Name
Sex *
Age *
Degree *
Study Year
Nationality *
What social media channels do you use personally? *
Tick all that apply:
Required
How often do you use Facebook?
How often do you use Twitter?
How often do you use Instagram?
How often do you use LinkedIn?
How often do you use Pinterest?
How often do you use YouTube?
How often do you use Wordpress?
If you’re on Twitter, how long have you been active?
How often do you log onto your Twitter account?
How many followers do you have on Twitter?
What do you use Twitter for?
Tick all that apply:
Do you follow @UNSW on Twitter? *
Required
If not, why not?
Do you follow any other UNSW channels? *
If you don’t follow UNSW on Twitter, please proceed to the end of the questionnaire after answering this question. If you do follow @UNSW on Twitter, please continue the questionnaire.
Required
What is the main reason you follow @UNSW on Twitter?
Tick all that apply:
Which of these statements do you agree with about UNSW’s Twitter account?
Tick all that apply:
Do you follow any of the following UNSW accounts:
Tick all that apply:
Have you ever interacted with @UNSW’s Twitter content?
If yes, how have you engaged?
Tick all that apply:
What type of content have you engaged with?
Tick all that apply
If you haven't engaged with @UNSW's Twitter account before, why not?
What type of content would you like to see more of?
Tick all that apply:
Is there any content you don’t like?
Do you use @UNSW to receive support and customer service?
If you answered no, would you like to use it as a customer service channel?’
Can you rate the level of engaging content on @UNSW Twitter: 1-10
Can you rate the level of helpful/supportive content on @UNSW Twitter: 1-10
Would you follow @UNSW on Twitter after you graduate?
Where do you predominantly get your University news from?
Tick all that apply:
Do you have any additional comments about @UNSW’s Twitter channel?
This is now the end of the questionnaire.
Thank you for taking the time to answer our questions about @UNSW's Twitter account.

If you haven't already followed, then go to https://twitter.com/unsw to stay up to date with university news and updates.
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