Kent Memorial Library 2017 Survey
Over the past two decades, the Kent Memorial Library has dramatically transformed the resources and services it provides to reflect the worldwide digital and technological changes that have occurred. To continue in this effort to be a relevant and essential part of your community, we have created a survey to determine what you need and want from your Library going forward. This brief survey should take five minutes or less to complete. Your responses are critical to helping us allocate resources and prioritize the services we offer to best serve your needs. Please complete the survey before June 30, 2017. Thank you!
1. Are you a full-time resident of Kent?
1a. If you are not a full-time resident, please select:
2. How many members of your household use the Library?
Your answer
3. Who in your household finds the Library most useful?
Required
4. Do you have a KML Library card?
5. Do you belong to the Kent Library Association?
5a. If no, would you like to share why?
Your answer
6. How often does someone in your family use KML?
7. KML is open M-F 10-5:30, Sat 10-4. What hours would you like to see the Library open?
Your answer
8. How often do you visit the library's website?
9. Do you receive the library's monthly e-newsletter and notification of special events?
9a. If you do not receive our e-newsletter and would like to subscribe, please add your email here.
Your answer
10. Why do you visit the Library? Check all that apply:
Required
11. What would prompt you to use the library more frequently?
Your answer
12. What keeps you from using the Library?
Your answer
13. Which subject matters need improvement in our collections? Check all that apply:
14. How would you rate the following about the library?
Great
Good
Needs some improvement
Needs a lot of improvement
N/A
Inviting & attractive building
Hours of Operation
Helpfulness of staff
Parking
Seating & tables
Program room space
Public meeting room space
Small group meeting space
Quiet study room space
Book collections
E-book collections
Children’s programs
Teen programs
Adult programs
Computer & wifi access
15. How would you rate the following library events?
Great
Good
Needs some improvement
Needs a lot of improvement
N/A
The Booksale
The Gala
Quiz Night
16. If you could add or improve services to KML, what would they be?
Your answer
17. Do you volunteer at KML, or would you like to in the future? If yes, please list the skills you might like to share and contact the Library Director.
Your answer
18. Do you visit other libraries?
18a. If yes, which other libraries do you visit and why?
Your answer
19. For demographic purposes, please provide your gender (optional).
20. For demographic purposes, please provide your age (optional).
21. Other comments to share?
Your answer
Thank you!
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