Occasionette Incident Report Form
Noteworthy customer interactions, incidents with passersby on the sidewalk, a leaking window on a rainy day anything you think is worthy of documenting - this is the place to do it.
For emergencies, contact Sara.
For inventory / Square issues, contact Sarah.
Who is reporting the incident?
What as the date and time of the incident? (Please narrow it down to as small a window as possible).
Which shop?
What type of incident was it? *
What happened?
What staff was present during the incident?
How did we respond to the incident as it was happening?
Can and should we go through the Nest cam footage to grab the video?
Clear selection
Contact info (phone, email) or way to follow up with the person (if applicable)?
Is the person expecting us to follow up?
Clear selection
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