Users' Satisfaction Survey 2019 Rangsit University Library
Section 1 General information
Please select the phrase that best describes your role at Rangsit University. *
Required
Curricula / Faculty / Office *
How often do you use library services? *
Required
What time do you usually use library services? *
Required
Have you ever used the library website? (http://library.rsu.ac.th) *
Required
Section 2 Library Service Satisfaction
Please indicate your level of satisfaction of library core items
1. Library staff are attentive and understand my needs. *
Very Dissatisfied
Very Satisfied
2. Library staff have knowledge and experience to answer my questions. *
Very Dissatisfied
Very Satisfied
3. Library staff have effective communication skills. *
Very Dissatisfied
Very Satisfied
4. All Resources are up-to-date and relevant. *
Very Dissatisfied
Very Satisfied
5. There are new technology facilities and sufficient to services. *
Very Dissatisfied
Very Satisfied
6. Access to information resources are easy and convenient . *
Very Dissatisfied
Very Satisfied
7. The Library provides multi-channel for service contact and public relations. *
Very Dissatisfied
Very Satisfied
8. The Library has a learning and reading atmosphere. *
Very Dissatisfied
Very Satisfied
9. The Library provides the 24hr study room. *
Very Dissatisfied
Very Satisfied
10. There are book drop services around campus. *
Very Dissatisfied
Very Satisfied
... Thank you for your kind cooperation…
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