We are open to ALL Canadians of ALL backgrounds, beyond the dis-advantaged or non dis-advantaged criteria.
If you are looking for probono free counselling through one of our volunteer counsellors, please fill out our Online Intake Form:
After you completed the ABOVE steps: One of our Intake Volunteers will call you directly (please allow 7 business days) to assess your concerns and assign suitable counsellors.
Please note that, as much as our volunteers do their best to help, there are times where they are not able to support some clients of high symptoms complexity, which are beyond the volunteers’ training and university’s restrictions.
Please kindly email us if you did not receive a call after 7 days. We want to make sure you are well supported.
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For all other questions, please email us to set up a phone call Q&A.
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Counselling sessions are 45min (video call or phone call). Our counsellors are committed to providing 12 sessions and more free counselling to each client.
Services in multiple languages: English, Arabic, Cantonese, Hindi, Italian, Korean, Mandarin, Persian, Portugese, Punjabi, Russian, Spanish, Tagalog, Urdu, Vietnamese and more.
Psychotherapy and Counselling is provided by Volunteer Counsellors or Referral Affiliate Master Degree Student Counsellors who are professionally supervised and near the end of their journey to being accredited. Our counsellors are committed to providing 12 sessions and more free counselling to each client.
If the level or intensity of your concerns exceed our volunteer's counselling level, we will recommend other more experienced (probono and paid) counsellors in the larger community (depending on availability).
We DO NOT provide crisis nor emergency services. We CANNOT support clients with active psychosis. Please call 911 for crisis or emergency.
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