Hop Customer Satisfaction Survey
Help us improve by telling us a bit more about your experience with Hop so far...
Sign in to Google to save your progress. Learn more
Your business name:
Why did you pick Hop as your business software provider?
Do you like the new Hop website?
Clear selection
How did you initially hear about Hop?
Clear selection
How would you rate the service provided by the Sales Team?
Poor
Exceptional
Clear selection
How would you rate the service provided by the Onboarding Team?
Poor
Exceptional
Clear selection
How easy was it for you to get Hop working in your business and staff trained?
Very difficult
Super easy
Clear selection
How would you rate the training you got online?
Poor
Exceptional
Clear selection
If you had onsite training at your business premises, how would you rate that?
Poor
Exceptional
Clear selection
How well does Hop Software meet your needs?
Clear selection
What 3 Hop features do you use the most?
What other hotel software did you look at, before picking Hop?
Compared to our competitors, is our software better, the same or worse?
Clear selection
How would you rate our software, as value for money?
Clear selection
Overall, how would you rate the Hop Software product and the service you have received so far?
Poor
Exceptional
Clear selection
If you could improve just one thing about Hop, what would it be?
How likely are you to refer Hop to another business?
Not at all likely
Extremely likely
Clear selection
Are you happy with your existing business website?
Clear selection
Does your business use any of the following online marketing techniques?
Anything else you want to tell us?
Would you like to feature as a Customer Success Story on our website?
Clear selection
Would you like to leave us a review for the Hop website? If so, type it below:
Submit
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. - Terms of Service - Privacy Policy

Does this form look suspicious? Report

Google Forms