Report a Lag
As Defiance and Defiance 2050 are online games, it is necessary for the games to continually sync, verify, and render data from an online database when you are playing.
If you could play normally before and since a certain time period your frame rate started to be extremely choppy, it's taking several seconds for an NPC, weapon or a skill to respond, your game is constantly freezing, crashing and you are experiencing high latency then you are in a right place to report your LAG.
This form will help the Defiance Team to look into different possibilities to help with this issue and track possible causes of lags and resolve them on our end.
* Required
What's your in-game character name?
*
Your answer
Your platform
*
Please select a platform/platforms where you encountered this issue.
Defiance 2050 PC NA
Defiance 2050 PC EU
Defiance 2050 PS4 NA
Defiance 2050 PS4 EU
Defiance 2050 XBOX NA
Defiance 2050 XBOX EU
Defiance PC NA
Defiance PC EU
Defiance PS3 NA
Defiance PS3 EU
Required
When did you come across the issue?
*
Please select a date when you started to experience lags in the game.
MM
/
DD
/
YYYY
Where are you from?
*
In order to help decrease latency we need to check how far away you are located from the servers.
Your answer
What's the problem and how does it affect you?
*
Please describe how it looks from your side as much as possible. Is it just choppy, delays and freezes or the objects are not loading and you can’t see anyone nearby players, enemies and interact?
Your answer
Where do you lag the most?
If you are experiencing screen freezes or frame rate reduction and other issues when you are in a crowded or specific area please specify them! Be it an Arkfall, Expeditions, Fast Travel Points, PVP, PVE, etc.
Your answer
When does this happen?
Please tell us if you lag only during certain time of the day or every time you login to the game?
Your answer
Got a screenshot, photo or better video?
Here a video really is worth a thousand words. You can upload your video at
www.youtube.com
or add screenshots to
www.imgur.com
for example. However please consider that screenshots may not reflect the actual problem. So, we’d be happy to get a link to your video.
Your answer
Thank you for helping us to improve Defiance and Defiance 2050!
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